Tax Exemption

Sales tax exemption refers to a legal provision that allows certain individuals or organizations to be exempt from paying sales tax on qualifying purchases. This exemption is typically granted to specific entities, such as nonprofit organizations, government agencies, or educational institutions, that meet specific criteria outlined by the tax authority. By obtaining a sales tax exemption certificate or permit, eligible entities can enjoy savings on taxable goods and services.

In order for Sailor Plastic Bottles to apply your tax exemption to your orders we must have a valid certificate on file. Please follow the process that applies to your business to submit your certificate.

Customers Placing Orders Online

If you are exempt from tax and plan on placing orders through our website please follow the steps to add your tax exemption certificate to your Sailor Plastic Bottles account.

1. Sign in to your Account (or Create an Account)
2. From the Account Menu click "Tax Certificates"  
3. Click "Add Exemption"
4. Select your shipping region
5. Fill out all forms
6. Click "Refresh Certificates"
7. Your certificate should reflect in your account

If you have any questions about this process, please contact our customer service team at 1-800-380-7429.

Customers Placing Phone, Email, or EDI Orders

If you are exempt from tax and plan on placing orders through phone, email, or EDI please follow the steps to add your tax exemption certificate to your Sailor Plastic Bottles account.

1. Go to Cert Express to start the submission process
2. Agree to the terms and conditions
3. You can add an exemption certificate (have the software create a fresh certificate) or upload your certificate
4. Update your company details
5. Complete all prompts
6. Sign and Submit

Once submitted we will review and apply to your account. Ensure you submit prior to placing an order.

Please note that if you place an order without providing tax-exemption documentation and then later request a refund for the sales tax, we will not be able to provide that refund. If you have any questions about sales tax or tax exemptions, please contact our customer service team at [email protected] or call us at 1-800-380-7429.